Privacy Policy

Clans.AI Privacy Policy

Effective: August 15, 2024

Last Revised: August 15, 2024

Introduction

At Clans.AI, we recognize that privacy is fundamental. We aim to empower our users to control their own information and identity. This privacy policy is designed to help you understand how Clans.AI ("Clans.AI," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile apps, widgets, APIs, emails, and other online products and services (collectively, the "Services") or when you otherwise interact with us or receive a communication from us.

We strive to make our privacy policy transparent and user-friendly. Here’s the summary:

  • Clans.AI is a secure platform. Your profile and activities can be private or public based on your settings.

  • We collect minimal information about you. You can browse and use many features without an account. If you choose to create an account, you can use a pseudonym instead of your real name.

  • Data usage is aimed at enhancing your experience. We do not sell your personal data to third parties nor do we work with data brokers.

  • Privacy rights for all users. Regardless of location, you can request a copy of your data or account deletion anytime.

  • Questions? Just ask. We're here to make things clear and assist with any inquiries about our policies.

What Information We Collect

Information You Provide to Us

When you use the Services, you may provide us with:

  • Account Information: No account is needed for basic usage. If you create an account, you will choose a username (public and not necessarily your real name) and a password. You may also provide an email or use a Single Sign-On (SSO) feature. Optional information might include bio, age, location, profile picture, and social links.

  • Content You Submit: We collect the content you submit, such as posts, comments, messages with other users, and your interactions like votes, saves, and follows.

  • Transactional Information: If you make purchases, you will provide payment details (handled by payment processors like Stripe) and other purchase-related information.

  • Other Information: Additional details you choose to provide, such as responses to surveys or participation in promotions.

Information We Collect Automatically

  • Log and Usage Data: Includes IP addresses, browser type, operating system, visited pages, and search terms. IP addresses are deleted after [Insert Retention Period Here].

  • Cookies and Similar Technologies: We use these to improve your experience, understand activity, and personalize content. See our Cookie Notice for more details.

  • Location Information: We derive approximate locations from your IP address or any location you provide directly.

Information Collected from Other Sources

We might receive information about you from other sources, including third parties, and combine it with the information you provided. For example, demographic information from advertisers might be merged using a common identifier.

Linked Services

If you link third-party services to your account, Clans.AI receives information based on your use of those services.

How We Use Information

We use your information to:

  • Provide and improve the Services;

  • Personalize your experience;

  • Protect safety and enforce our terms;

  • Optimize and measure ads effectiveness;

  • Research and develop new features;

  • Send you updates, alerts, and support messages;

  • Provide customer service and respond to your inquiries;

  • Communicate about new products and services;

  • Monitor and analyze trends and user activities.

Clans.AI as a [Public/Private] Platform

Your interaction level with the platform can be adjusted in your settings. Public contributions may be visible to all users and could appear in search engine results. Private settings allow you to restrict who sees your content.

How We Share Information

We may share your information:

  • With Your Consent: When you agree or direct us to share.

  • With Service Providers: To vendors and service partners who need it to carry out work for us.

  • For Legal Reasons: To comply with laws or respond to lawful requests and legal processes.

  • For Safety and Security: To protect our rights or the rights of our users.

  • With Affiliates: Among Clans.AI and its parent or subsidiary companies.

  • Aggregated or De-identified Data: In a form that cannot identify you, like aggregated usage statistics.

How We Protect Your Information

We take steps to protect your information from unauthorized access, loss, or misuse. This includes using HTTPS and enforcing access controls. You can also enhance your account security using two-factor authentication.

Your Rights and Choices

You have several options to control your information:

  • Access and Changes: You can view and modify your information through the Services or request a copy by contacting us via email at hello@clans.ai.

  • Account Deletion: You can delete your account from the user preferences page.

  • Controlling Cookies: Set your browser to reject cookies if you prefer.

  • Opt-Out of Personalized Advertising: You can adjust your settings to stop personalized ads.

  • Location Information: Adjust how we use location data in your settings.

International Data Transfers

Clans.AI is based in Singapore, and your information may be stored and processed in any country where we operate. By using the Services, you consent to the transfer of information to countries outside of your own, potentially with different data protection rules.

Additional Information for [Region-Specific Laws]

Users in specific regions (like the EEA or California) have additional rights outlined by local laws. Clans.AI complies with such regulations and provides mechanisms to exercise these rights.

Changes to This Policy

We may update this policy and will notify you of changes by updating the date at the top. We encourage regular reviews to stay informed.

Contact Us

If you have questions about this policy, or to reach our Data Protection Officer, please contact us at hello@clans.ai.